Every lead answered, followed up and tracked in one place
EDCRM.AI brings your contacts, sales pipeline, calendar, WhatsApp, email and AI assistants into one login. Our team in Abu Dhabi sets it up with you and stays on call after go-live.
- Official Meta WhatsApp Business Partner
- ISO certified
- ICV certified
- In Abu Dhabi since 2016
The tools a sales and marketing team opens every day
Most growing businesses already pay for a CRM, an email tool, a booking tool and a form builder, and still answer WhatsApp from somebody's phone. EDCRM.AI puts those jobs in one platform, so a lead that arrives at 9pm is logged, answered and assigned before anyone is back at a desk.
Contacts and pipeline
See every lead, where it came from and what happens next. Drag deals across stages as they move.
How it worksInboxOne conversation view
WhatsApp, SMS, email, Instagram and Facebook messages in a single thread per customer.
How it worksAutomationFollow-ups that run themselves
A missed call gets a text back. A new lead gets a reply in minutes. A quiet deal gets a reminder.
How it worksAIAssistants for chat and calls
Answer common questions, qualify enquiries and book appointments outside office hours.
How it worksCalendarBookings and reminders
Share a booking link, take paid appointments and cut no-shows with automatic reminders.
How it worksSitesWebsites, funnels and forms
Build landing pages, surveys and forms that feed straight into the pipeline.
How it worksReputationReviews on request
Ask happy customers for a review at the right moment and reply to reviews from one screen.
How it worksPaymentsQuotes, invoices and links
Send an estimate, collect payment by link and see what is still outstanding.
How it worksFrom first call to a working system
You are not handed a login and left to work it out. Euro Digital does the set-up with you, in the order below.
Demo and scoping
We look at how enquiries reach you today, where they get lost and which channels matter most. You see the platform working on examples from your own business.
Set-up and import
We build your pipelines, connect WhatsApp, email, phone and forms, import your contacts and write the first automations with you.
Training
Your team learns the inbox, the pipeline and the mobile app using your real leads, so day one is familiar.
Go-live and support
We stay close for the first weeks, adjust what is not working and remain your support contact after that.
Replies in minutes, including after hours
In the UAE and India most customers would rather message than fill in a form. Two parts of the platform are built around that.
WhatsApp Business, done properly
One shared number for the whole team, approved templates for reminders and follow-ups, and every conversation saved against the contact. Euro Digital is an official Meta WhatsApp Business Partner.
WhatsApp BusinessAI chat assistant
Answers the questions you hear every day, asks the qualifying questions you would ask, offers slots from your calendar and hands over to a person when it should.
AI chat assistantAI voice assistant
Picks up calls when your team cannot, takes the details, books the appointment and leaves a summary in the CRM for the morning.
AI voice assistantSet-ups for your industry and your role
A clinic, a brokerage and a training institute lose leads in different ways. Each page below shows a typical week on the platform for that kind of business.
Fewer logins, fewer leads lost between tools
Running separate tools
- A CRM, an email tool, a booking tool, a form builder and WhatsApp on a phone
- Leads copied by hand from one to the next
- No single record of what a customer was told
- Several bills and several support desks
Running EDCRM.AI
- One login for the whole team
- Every enquiry lands in the pipeline automatically
- The full history on one contact page
- One subscription and one local support team
Separate tools are sometimes the right answer. Read our comparison.
Practical reading before you decide
Choosing a CRM
Choosing a CRM is mostly about knowing your own sales process and asking vendors the right questions. This guide gives you the list, the questions and a scoring method you can use this week.
Read moreWhatsApp follow-up playbook
A follow-up rhythm you can copy: a fast first reply, then messages on day 1, day 3 and day 7, written to stay inside WhatsApp's rules on opt-in and approved templates.
Read moreOne platform or five
Five separate tools can work well, or they can quietly lose leads in the gaps between them. Here is how to tell which situation you are in, and how to move without losing data if you decide to.
Read moreWhat people ask us first
What is EDCRM.AI?
EDCRM.AI is a CRM and marketing platform with AI assistants. It keeps your contacts, sales pipeline, conversations, bookings, campaigns, reviews and payments in one place, so your team works from one login instead of several separate tools.
Who sets it up and supports it?
Euro Digital Technologies LLC in Abu Dhabi. We configure your pipelines, connect your channels, import your contacts, train your team and stay available for support after you go live.
Does it work with WhatsApp?
Yes. Euro Digital is an official Meta WhatsApp Business Partner. Your team shares one WhatsApp number in a common inbox, and automated messages use templates approved by Meta and go only to customers who have opted in.
Can we move our existing contacts in?
Yes. Contacts, tags and custom fields can be imported from spreadsheets or from an export of your current CRM. During set-up we agree which fields you need and clean the list before it goes in.
What does it cost?
There is a monthly subscription, plus usage charges for things such as WhatsApp conversations, SMS, phone calls and AI. Plans are $97/month for Starter (up to 3 sub-accounts), $297/month for Unlimited (unlimited sub-accounts and custom domain), and $497/month for Agency Pro (SaaS mode and rebilling), with unlimited contacts and team users included on every plan. Book a demo and we will quote for your team size and channels.
See it working on your own leads
Book a 30-minute demo. We will walk through the platform using examples from your business and answer questions on set-up, WhatsApp and pricing.