CRM solutions by industry and by role
The platform is the same for everyone. How it is set up is not. Pick the page closest to your business or your job to see a typical week.
By industry
Set-ups for the kinds of business we see most in the UAE and India.
Real estate
Property buyers message several agents at once and go with whoever answers properly first. EDCRM.AI puts every portal, ad and WhatsApp enquiry in one place, assigns it to an agent and keeps the follow-up going for months.
Read moreClinics and healthcare
Patients book with the clinic that answers. EDCRM.AI handles enquiries, appointment booking, reminders, recall messages and review requests, so your front desk spends less time chasing and your diary has fewer gaps.
Read moreEducation and training
Most enquiries arrive in a rush before each intake and cool within days. EDCRM.AI gives your counsellors one list to work from, reminds parents and students on WhatsApp, and shows how many enquiries became enrolments.
Read moreRetail and ecommerce
A first sale is expensive to win. The second is easier when you know who the customer is. EDCRM.AI keeps your customer list, follows up unanswered enquiries and runs repeat-purchase, loyalty and review campaigns from one place.
Read moreAutomotive and workshops
Car buyers and owners still pick up the phone. When nobody answers, they call the next dealer. EDCRM.AI catches missed calls, books test drives and service slots, sends quotes and reminds customers when a service is due.
Read moreProfessional services
Professional firms win work through referrals and slow, careful conversations. EDCRM.AI makes sure every enquiry is qualified, every proposal is followed up and every client relationship has a record that outlasts any one partner's inbox.
Read moreHome services
Home service customers want a price and a time, quickly. EDCRM.AI answers quote requests, schedules jobs, collects payment by link and reminds customers when their annual contract is due for renewal.
Read moreSalons and hospitality
Empty chairs and tables cannot be sold tomorrow. EDCRM.AI takes bookings around the clock, reminds guests before they are due, and brings them back with birthday offers, seasonal campaigns and gift cards.
Read moreBy role
What matters depends on where you sit.
Owners and founders
When you run the business yourself, leads arrive on your phone, in your email and through staff, and some are never answered. EDCRM.AI puts every enquiry, follow-up and payment in one place that you can check in a minute.
Read moreCEOs and CTOs
The CEO wants to know what revenue is coming and why. The CTO wants to know who can access what, how it connects and where the data sits. EDCRM.AI is built to answer both sets of questions.
Read moreMarketing directors
You are asked which campaigns produce revenue, and the honest answer often needs three tools and a spreadsheet. EDCRM.AI keeps the lead, its source, the follow-up and the sale on one record.
Read moreMarketing agencies
Agencies generate leads for clients and then lose sight of them. With EDCRM.AI you run each client in their own account, reuse what works and show the result of your campaigns in the client's own pipeline.
Read moreSee it working on your own leads
Book a 30-minute demo. We will walk through the platform using examples from your business and answer questions on set-up, WhatsApp and pricing.