EDCRM.AI pricing and plans
A monthly subscription for the platform, plus usage for the messages, calls and AI you actually use. No surprises: we show both parts in your quote.
Choose the plan that matches your team
All plans include unlimited contacts and team users. Choose the plan that fits your business scale, with flexible month-to-month billing and no long-term lock-in.
Starter
$97/month
For small businesses and solo founders looking to capture, nurture and close leads in one place.
- Up to 3 sub-accounts included
- Unlimited contacts and team users
- Funnels, websites, forms and booking calendars
- 2-way SMS, email, WhatsApp and social inbox
- Invoicing, payments and workflow automations
- EDCRM.AI mobile app for iOS and Android
- Standard onboarding and email/chat support
Unlimited
$297/month
For growing teams and agencies needing unlimited sub-accounts, branded portal and API access.
- Unlimited sub-accounts for multiple locations or clients
- Unlimited contacts and team users
- Everything in Starter
- Custom branded domain and desktop portal
- Dedicated API and webhook integrations
- Advanced multi-step workflow automations
- Rebill usage charges to clients at cost
- Full team onboarding and priority support
Agency Pro
$497/month
For agencies and companies wanting to resell software with SaaS mode and custom rebilling markup.
- Unlimited sub-accounts, contacts and users
- Everything in Unlimited
- SaaS Mode with automated client onboarding and billing
- Custom rebilling with markup on phone, email, AI and WhatsApp
- Advanced API access and custom integrations
- Agent reporting and advanced analytics
- Dedicated account assistance and top-tier support
How the cost is made up
Your bill has two parts. The first is the subscription, a fixed monthly amount for the platform, your users and support. The second is usage, which covers things that cost money each time they are used: WhatsApp conversations, SMS, phone minutes, email sending beyond the included volume and AI assistant activity.
Usage is the part that varies between businesses. A clinic sending appointment reminders has a very different pattern from a brokerage running ad campaigns. In the demo we estimate your usage from your current enquiry and message volumes, so the quote reflects your real numbers.
What set-up with Euro Digital covers
Set-up is done with you, by our team in Abu Dhabi.
- Pipelines and stages built around how your team already sells.
- WhatsApp, email, phone numbers, forms and calendars connected.
- Your contacts imported from spreadsheets or your current CRM.
- Your first automations written and tested with you.
- Training for your team on the inbox, pipeline and mobile app.
- Core pipeline configuration, basic channel connection and initial team training are included with all guided rollouts; complex custom API integrations or extensive multi-branch migrations are scoped transparently before start.
What to bring to the demo for an accurate quote
A few numbers help us quote properly rather than guess.
- How many people need a login.
- Roughly how many new enquiries you receive each month, and on which channels.
- Whether you need one account or several, for example one per branch or per client.
- Which tools you pay for today that this would replace.
Common questions
Are WhatsApp, SMS and call charges included in the subscription?
No. These are usage charges billed pay-as-you-go via your account wallet, because they depend on how many messages, calls and AI credits you consume. Standard carrier rates apply for telephony and SMS, Meta conversation fees apply for WhatsApp Business, and AI interactions are billed per execution with zero unexpected markups.
Is there a set-up fee?
Self-serve onboarding is completely free. If you prefer our Abu Dhabi team to configure your custom pipelines, connect your WhatsApp Business API, migrate your contacts from previous databases and train your staff, an optional one-time guided implementation package is available and quoted after your demo.
Can we change plan later?
Yes, you can upgrade, downgrade or switch between monthly and annual billing at any time directly from your account settings. Upgrades take effect immediately with pro-rated billing, and downgrades take effect at the end of your current billing period.
Which currencies can we pay in?
Base subscriptions are billed in USD ($97/mo, $297/mo, or $497/mo) via major credit and debit cards. For UAE and regional enterprise clients requiring local invoices or bank transfers in AED or INR, custom invoicing arrangements can be set up upon request.
See it working on your own leads
Book a 30-minute demo. We will walk through the platform using examples from your business and answer questions on set-up, WhatsApp and pricing.