Online appointment booking software for service businesses

A booking page shows the times you are free and lets the customer choose one. They enter their name and number, confirm, and the appointment appears in your calendar and on their contact record. You can share the link on WhatsApp, put it on your website, add it to your Instagram profile or print it as a QR code.

You control the rules. Set your working hours, the length of each appointment type and who can take it. Calendar sync means times already blocked in your team's existing calendars are not offered to customers, so a personal commitment and a client booking do not collide.

When several people can take the same type of appointment, a round-robin calendar shares bookings between them in turn. The customer sees one page with combined availability and the system assigns the staff member. Team calendars can also let the customer choose a named person, which suits businesses where clients have a preferred stylist, doctor or consultant.

Every booking can trigger a confirmation and a series of reminders by WhatsApp, SMS or email. You choose the timing and the wording. A reminder can include the address, a location link and a simple way to reschedule, so a customer who cannot make it tells you in advance instead of just not turning up.

• A confirmation goes out as soon as the booking is made.
• Reminders follow at the intervals you choose, such as the day before and an hour before.
• WhatsApp reminders use Meta-approved templates and go to customers who opted in when booking.
• A missed appointment can start a follow-up workflow that offers a new time.

For consultations or services where you charge in advance, the booking page can take payment before the slot is confirmed. The calendar connects to your payment gateway, and the payment is recorded against the contact. A fee or deposit at booking also shows you which customers are serious about attending.

Setting up calendars is straightforward once a few decisions are made. Have these ready for the first session with our team, and the build goes much faster. If you are unsure about any of them, bring your current diary and we will work it out together.

• List each appointment type with its length and who can take it.
• Confirm working hours for every branch and staff member.
• Decide which appointments need payment up front and how much.
• Draft the wording for your confirmation and reminder messages.

We create your calendars, connect them to your team's existing calendars and brand the booking pages with your logo and colours. We connect your payment gateway if you take paid bookings, submit WhatsApp reminder templates for approval and build the reminder workflows. Then we run test bookings with your staff so everyone sees what the customer sees before the link goes public.